Several people are deciding to buy online; for that reason, we should be aware of how to deal with some of the risks or inconveniences that this entails if it is not done correctly. 

Below we publish recommendations of what is good for online shopping [ขายออนไลน์อะไรดี, which is the term in Thai].

  • Verify the Website

We must verify that the website where we have to enter the bank details is safe. To identify a secure web page, we have to confirm that your electronic address goes from being HTTP: // to https: // (code for secure server). Besides, a closed yellow lock must appear in the lower right or left of the browser. If we double click on the lock or key, information about the site’s security certificate will appear.

  • Basic Information

It is not advisable to buy if the website does not indicate the data, identity and address of the selling company, the characteristics of the product or service, its price and if it includes the cost of transport, the method of payment, the process of delivery and information on the withdrawal document. Except for individual contracts for the provision of services: air transport, hotel reservations and for the supply of products such as sound or video recordings, records, computer programs that had been unsealed by the consumer.

  • Delivery Conditions

The delivery conditions must be specified during the purchase process. In any case, the maximum delivery time for a product purchased through the Internet is 30 days. If the seller cannot fulfil the promised period, he must notify him. Then the buyer can decide if he continues with the operation or if he gives up without additional cost. In this case, the seller is obliged to return the corresponding money immediately.

  • Payment Options

It is convenient and safe to use a credit card linked to a bank account only for payments on the Internet and where you can make impositions for the exact amount of purchases. 

Let’s monitor what information the web offers us about the use you will make of our data.

Remember that you don’t have to fill out unnecessary forms or surveys to buy Popular Online products [สินค้าออนไลน์ขายดี, which is the term in Thai].

  • Guarantees

When we purchase the Internet, the products or goods purchased are protected by the same guarantees that would have been obtained in a store or physical store. Upon receiving a product, we must check the condition in which the package arrives and try to verify that it is not hit or has been damaged in the shipping process. If so, you can return it by stating the reason or sign the courier’s acknowledgement by leaving a written record that you have visible external damage. Together with the product and its accessories, you will have to receive written information stating the address of the establishment to be able to submit claims, the corresponding invoice, the receipt and the guarantee. If you make the payment by authorizing the charge on a credit card, remember that you can demand the cancellation of the load from the seller to the card issuer to undo the operation, within a period that varies from one entity to another.

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